About us

A technology and digital services company built on one simple rule: tell the customer exactly what is wrong, exactly what it costs, and never charge for work they did not approve.

Who we are

Trusted tech support, built on transparency

From a single laptop repair to a complete business website and AI system, we handle the whole journey — hardware, software, marketing and training — so you deal with one team instead of five.

We do not replace parts to inflate a bill. We diagnose first, explain the problem in plain language, give you a written estimate, and only start work once you approve it.

MK Tech & Soft computer workspace with laptops, tools and accessories on display
What we cover

Four disciplines, one team

Hardware

Laptop and desktop repair, upgrades, sales and component-level diagnostics.

Software

Windows installation, security cleanup, data recovery and software configuration.

Digital growth

Websites, online stores, AI automation, advertising and local SEO.

Training

Six practical IT courses — from computer basics to AI apps and freelancing.

Our commitments

Our promises, written plainly

30-day repair warranty

Every repair is covered for 30 days. If the same fault returns, we fix it again at no cost.

Free first diagnosis

We inspect and explain the problem before quoting. Diagnosis costs you nothing.

Written pricing

You receive the estimate before work begins. No hidden charges, no surprises at collection.

Your data stays private

We never browse, copy or share your files. Data recovery work is handled confidentially.

How we work

A clear process from start to finish

You get in touch

Book online, send a WhatsApp message, or call us with the problem.

Diagnosis & estimate

We inspect the device or scope the project and give you a written price.

You approve

Work starts only after your confirmation. Nothing proceeds without it.

Delivery & testing

We test thoroughly, hand over with a warranty, and support you afterwards.

Premium laptops lined up for testing and delivery
FAQ

Questions people ask us

Do I have to visit in person?

Hardware work needs the device physically, but software services — Windows setup, virus removal, data recovery, websites, AI apps and courses — are delivered remotely and online.

How long have you been operating?

We have been serving individual customers, students and small businesses with hardware, software and digital services, and we have grown entirely through referrals and repeat clients.

Do you work with businesses?

Yes. We handle office computer fleets, network and printer setup, CCTV installation, business websites and bulk laptop supply.

What if I am not satisfied?

Tell us. Repairs are covered by a 30-day warranty, and for project work we keep working until the agreed scope is delivered.

Have a question? Let us talk.

Tell us what you need — advice is free and there is no obligation.

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